Study Guide

2.4. DHL global support for E-commerce clients

DHL invests heavily in helping clients access global e‑commerce markets. It publishes an annual E-Commerce Trends Report, provides an International Shipping Guide for E-commerce, and offers Global Customs Guidelines to help customers prepare accurate customs declarations.

Across these guides, DHL consistently highlights that regulatory authorities worldwide are moving toward fully data‑driven, digital clearance environments for efficient, risk‑based processing. DHL emphasizes the importance of providing complete and accurate Commercial or Proforma Invoice data electronically to DHL Express, early in the supply chain, which enables:

•        Accurate customs declarations with minimal human intervention
•        Faster, automated clearance for exports and imports
•        Clearance prior to arrival
•        Improved compliance
•        Earlier risk assessment, including dangerous goods identification